Terms

Terms & Conditions

These terms apply to all rides booked with A Carr Transportation.

Our service

A Carr Transportation, teamed up with Canary Transportation, provides private car service by sedan, SUV and van, including airport, cruise port, local and hourly rides. All rides are subject to availability.

Reservations

Online reservations must be made at least 24 hours before pickup. A reservation is confirmed once you receive our confirmation. Please make sure your pickup time, addresses, flight details and number of passengers are correct. Changes are subject to availability and may change the fare.

Rates and payment

Rates are per vehicle as listed on our rates page or as quoted. *The 20% gratuity and 5% fuel surcharge are not included and will be added to the fare. Extra stops, wait time and route changes requested during the ride may cost extra. When you book online, we place a $1.00 hold on your card and save it securely with our payment processor. Your card is charged the ride total after the ride. We accept all major credit cards and cash.

Cancellations, wait time and no-shows

Our booking, cancellation and wait-time policy is part of these terms. In short: cancel at least 24 hours ahead for a full refund; cancellations under 24 hours are charged the full fare; no-shows are nonrefundable. Our refund policy explains how holds, charges and refunds work.

Passengers and luggage

  • The number of passengers and bags may not exceed the vehicle capacity: sedan up to 3 passengers, 3 checked bags and 2 carry-ons; SUV up to 5 passengers, 5 checked bags and 3 carry-ons; van up to 10 passengers, 7 checked bags and 7 carry-ons.
  • Please tell us when you book if you have extra or oversized luggage, or if you are traveling with children so we can discuss car seat needs.
  • All vehicles are non-smoking.
  • Passengers must wear seat belts and follow the driver’s safety instructions. We may refuse service to anyone who is unsafe or disruptive.

Delays

We plan every ride to arrive on time. We are not responsible for delays caused by traffic, weather, road closures, airline or cruise line changes, or other events outside our control.

Lost items

Please check the vehicle before you leave. If you leave something behind, call us and we will do our best to return it.

Changes to these terms

We may update these terms from time to time. The version on this page applies to rides booked after it is posted.

Contact

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